Responsible Disclosure Policy

Symbeeo Responsible Disclosure Policy

Security is a top priority for Symbeeo. We believe that working with skilled security researchers can identify vulnerabilities in any technology. If you believe you’ve found a security vulnerability in Symbeeo’s products or services, please notify us.

Disclosure Policy

If you believe you’ve discovered a potential vulnerability, please let us know by emailing us at [email protected].

• In your email please provide sufficient information, so that we may understand your discovery.
• We will acknowledge your email within one week.
• Please provide us with a reasonable amount of time to review and if appropriate to resolve the potential vulnerability before disclosing it to the public or a third party.
• We request that you make a good faith effort to avoid violating privacy, destroying data, or interrupting or degrading the Symbeeo product or service. Please only interact with accounts that you own or for which you have explicit written permission from the account holder.

Policy Exclusions

When Symbeeo provides its products and services, it strives to ensure a safe and secure environment for all of its users. As such, any users who are engaging, or are believed to be engaging, in the activities noted below may have their access removed.

Prohibited activities:

• Attacking any production system used by Symbeeo
• Denial-of-Service (DoS)
• Spamming
• Social engineering or phishing of Symbeeo employees or contractors
• Any attacks against physical premises or equipment used by Symbeeo

This policy as well as the policy exclusions apply to all Symbeeo products and services. Thank you for helping to keep Symbeeo and our users safe.

Contact

Symbeeo is always open to feedback, questions and suggestions. If you would like to talk to us, please email us at [email protected].